Campervans - Accident Liability, Packs and Must-haves
Liability Options
The Low Road Included The Low Road - basic cover
^Liability of up to $3,500* per incident for the Highball and Double Down.
^Liability of up to $5,000* per incident for the Deuce, Deuce Plus, Double Up & Big Six
^Exclusions apply where the customer is responsible for all damage costs - see Rental Agreement
Simple credit card authority taken at pick up
The High Road from $ 35 per day Peace of mind
$35 per day - for Highball and Double Down
$48 per day - for Deuce, Deuce Plus, Double Up and Big Six
- Simple credit card authority taken at pick up
- No accident liability (except for single vehicle rollover accidents)^
^Exclusions apply where the customer is responsible for all Damage costs - see Rental Agreement
Payment capped at 50 days
Value Pack from $ 47 per day Highly Recommended
$47 per day - for Highball and Double Down
$60 per day - for Deuce, Deuce Plus, Double Up and Big Six
The hassle-free option with extra added value
- The High Road
- Undercarriage/overhead damage (accidental)
- Portable fan/heater
- Extra Driver/Renter Fees
- Camp table & chairs
- Child & booster seats (with prior request. Maximum two)
- Linen exchange service
- Toilet chemical (where applicable)
- Snow chains (on request)
Payment capped at 50 days
Re-Fuelling Pack from $ 399 per rental Hassle free return
For hires of 15 days or less: $399 per hire
For hires of 16 to 24 days: $539 per hire
For hires of 25 days or more: $699 per hire
A hassle free end
- Return with empty fuel tank
- Return with empty gas bottle
- Road User Charge recovery fee
Cleaning Pack
from $85 per rental
$85 per rental: Highball & Double Down
$135 per rental: Deuce, Deuce Plus, Double Up, Big Six
Simply return the camper neat and tidy and we’ll take care of the rest including:
- Emptying waste water tank
- Emptying toilet cassette
- Vehicle cleaning
- Cabin cleaning
- Bathroom cleaning
Terms Explained
What is Liability?
Accident liability is the maximum dollar amount (cost) which the hirer is responsible to pay per accident. This includes damage to the rental vehicle and any third party property. The accident liability which applies depends upon the option selected by the hirer. The Low Road is included in the daily vehicle hire rate. For a reduced accident liability, the hirer may choose to purchase the The High Road or the Value Pack. It is important to note that irrespective of the option selected, that liability is not limited in some cases which are excluded or if the terms of the Rental Agreement are breached by the hirer and this causes or contributes to any damage.
Important: Be aware that with The Low Road, you will be responsible for costs relating to damage of your motorhome or any third party property if you are responsible for an accident which occurs on your hire. Any costs incurred will be calculated and recovered at end of the hire, regardless of any independent cover you may have.
Exclusions from Liability Cover
It’s important to be aware that there are some situations where the hirer is responsible for the total cost of any damage in the case of an accident, even if the The High Road or the Value Pack have been purchased. Hirers are responsible for all costs related to:
- Damage caused where the terms of Rental Contract have not been met by the guest.
- Damage caused by negligence and/or wilful conduct.
- Damage caused to the RV in any way by part or total water submersion or salt water.
- Damage caused to tyres and the windscreen except where ‘Value Pack’ or ‘WAP’ has been purchased and applies.
- Damage caused to the RV when using the RV in contravention of any legislation or regulation controlling vehicular traffic.
- Damage caused due to a single vehicle rollover except where the ‘Value Pack’, or ‘Single Vehicle Rollover’ has been purchased and applies.
- Damage and associated costs with recovery of a bogged vehicle.
- Damage or loss caused to any personal belongings.
- Damage or loss caused by a guest's pet.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the slide out of the RV.
- Damage to the undercarriage or overhead of the RV except where the ‘Value Pack’ has been purchased and applies.
Road user charge recovery fee - what is it?
The Road User Charge Recovery Fee is payable on diesel vehicles upon vehicle return. The Road User Charge Recovery Fee is included in the Express Return Pack.
If the Express Return Pack is not selected, the Road User Charge Recovery Fee will be calculated and collated on return of the campervan based on the kilometres travelled during the hire.
The charges per 100km are listed below:
- Highball, Double Down, Deuce, Deuce Plus - NZ$7.64
- Double Up and Big Six: NZ$8.04
Mighty reserves the right to amend the Road User Charge Recovery Fee in response to changes in Government Road User Charges.
Credit cardsA non-refundable 2.7% administration fee applies to all Visa and MasterCard transactions or 5.4% for American Express. A customer’s credit or debit will be required for the purposes of the Credit Card Authority. The credit or debit card holder is jointly and severally liable for any damage to the rental vehicle.
Don’t forget to check that your credit card has the funds available and that the amount does not exceed your daily withdrawal allowance.
On pick of your motorhome, a credit card authority will be taken. See rental agreement for more details.
*If the agreement is breached and this causes or contributes to damage or exclusions apply, the customer is responsible for all damage. Please refer to the Rental Agreement.
Public holiday surcharges
A $115 surcharge will apply to all rentals picked up and/or dropped off on the public holidays.
Location Fee
An additional location fee of NZ$250 applies to all campervans picked up or dropped off in Queenstown.
One Way Fee
The fees applicable to one-way rentals are as follows:
(a) Where pick up originates from Auckland and returns to Christchurch or Queenstown and pick up is between: 1. 1 April and 30 September 2024 - a one-way fee of NZ$180 applies; 2. 1 October 2024 and 31 March 2025 - a one-way fee of NZ$280 applies.
(b) Where pick up originates from Christchurch or Queenstown and returns to Auckland and pick up is between: 1. 1 April and 30 September 2024 - no fee applies; 2. 1 October 2024 and 31 March 2025 - a one-way fee of NZ$180 applies.
(c) Where pick up originates from Christchurch and returns to Queenstown and pick up is between: 1. 1 April 2024 and 31 March 2025 - a one-way fee of NZ$180 applies.
(d) Where pick up originates from Queenstown and returns to Christchurch and pick up is between: 1. 1 April and 30 September 2024 - no fees apply; 2. 1 October 2024 and 31 March 2025 - a one-way fee of NZ$85 applies.
Rental Agreements
Please feel free to download the Mighty campers rental agreement documents below. You will find that they cover off our camper rental terms & conditions comprehensively and we hope you find them useful. We recommend that you take the time to familiarise yourself with them - please contact our friendly Booking Host team, who are available 24/7, should you have any questions. Download the Mighty rental agreement below.
Rental agreement - pick up between 01 April 2024 and 31 March 2025